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Privacy Policy

Privacy Policy & Mobile Messaging Terms

Effective July 30, 2026 for WholeHeart Communications (www.wholeheart.biz). 
Questions? Contact info@wholeheart.biz or call/text (765) 388-3285. 

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1. Information We Collect

We collect personal information that you voluntarily provide to us when opting in to receive communications, contacting us with inquiries, or utilizing our public relations and marketing services. This information may include:

  • Full name

  • Email address

  • Mobile phone number

  • Business/Company details

  • Any message history or feedback you send to us
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2. How We Use Your Information

We use the collected information to:

  • Provide customer support, respond to inquiries, and deliver requested PR and marketing services.

  • Send administrative messages, billing notifications, updates, and appointment reminders.

  • Send promotional updates or news regarding our services, provided you have explicitly opted in.
     

3. Mobile Messaging & Text Communication Exclusions

If you opt in to receive SMS messages from WholeHeart Communications, the following terms apply:

  • Strict No-Sharing Policy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • Message Frequency: Message frequency varies based on your ongoing interactions and transactions with us.

  • Rates: Message and data rates may apply depending on your mobile carrier and plan.
     

4. Opt-Out & Help Instructions

You have complete control over your text communication preferences:

  • To Unsubscribe: You can opt out of receiving text messages at any time by replying STOP to any text message you receive from us. Once sent, you will receive a single confirmation text and no further SMS messages will be sent unless re-requested.

  • For Assistance: Reply HELP to any message for customer support instructions, or contact us directly at info@wholeheart.biz or (765) 388-3285.
     

5. Data Security & Protection

We implement industry-standard physical, administrative, and technical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to customer data is strictly restricted to authorized personnel who require it to perform operational duties.

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6. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our legal obligations or operational practices. Any changes will be posted on this page with an updated "Effective Date."

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